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Order action service activation date not set correctly.

In a specific scenario, user created new quote in SFDC sandbox with Start Date = 3/29/2019 and Service Activation Date = 4/11/2019. When the quote is sent to Zuora, the Service Activation Date on Add Product Order Action is 3/29/2019 and not 4/11/2019. 

Please check below the solution for same.






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Re: Order action service activation date not set correctly.

For the reported scenario, please add service activation date in the Quote Amendment record and then the order action service activation date will also be set in Zuora accordingly.

 

 






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1 REPLY 1
Highlighted
Support SME

Re: Order action service activation date not set correctly.

For the reported scenario, please add service activation date in the Quote Amendment record and then the order action service activation date will also be set in Zuora accordingly.

 

 






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Help others find answers faster by accepting my post as a solution √

View solution in original post