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Opportunity Amount gets set to 0

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Zuora Alumni

Opportunity Amount gets set to 0

problem:

 

It seems Opportunity Amount gets set to 0 when a Quote is created. Is this something that Zuora always does or does something need to be tweaked with our implementation? Do we need to build something to combat this






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Accepted Solutions
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Zuora Alumni

Re: Opportunity Amount gets set to 0

Solution:

 

The reason the Opportunity Amount was set to '0' after this Quote was created , was because customer had Quote configuration setting "Update Opportunity Amount with Quote TCV"  enabled.

 

scr1.PNG

 

 

And the Quote had all Flat fee one time charges with TCV value '0', hence becaue of the above Quote configuration setting , Opportunity Amount was set to '0'.

 

please review the following two articles to get detail on how Update Opportunity Amount with Quote TCV setting works

 

https://knowledgecenter.zuora.com/CA_Commerce/C_Zuora_Quotes/G_Zuora_Quotes_Configuration_Settings/B...

https://knowledgecenter.zuora.com/CA_Commerce/C_Zuora_Quotes/G_Zuora_Quotes_Configuration_Settings/K...

 






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1 REPLY 1
Highlighted
Zuora Alumni

Re: Opportunity Amount gets set to 0

Solution:

 

The reason the Opportunity Amount was set to '0' after this Quote was created , was because customer had Quote configuration setting "Update Opportunity Amount with Quote TCV"  enabled.

 

scr1.PNG

 

 

And the Quote had all Flat fee one time charges with TCV value '0', hence becaue of the above Quote configuration setting , Opportunity Amount was set to '0'.

 

please review the following two articles to get detail on how Update Opportunity Amount with Quote TCV setting works

 

https://knowledgecenter.zuora.com/CA_Commerce/C_Zuora_Quotes/G_Zuora_Quotes_Configuration_Settings/B...

https://knowledgecenter.zuora.com/CA_Commerce/C_Zuora_Quotes/G_Zuora_Quotes_Configuration_Settings/K...

 






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Help others find answers faster by accepting my post as a solution √

View solution in original post