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Only Discount Charge Models are being dislplayed

Problem:

 

Bundling is enabled and while creating a product rate plan charge record on the Salesforce end, it was noticed that only Discount Charge Models were being displayed under the “Model” dropdown field.

 

charge model issue.jpg



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1 REPLY 1
Zuora Alumni

Re: Only Discount Charge Models are being dislplayed

Solution:

 

All charge models are not being displayed because in the Product Rate Plan Charge Object under the Model field, there are either inactive values or the values for the missing picklist values have not been added. Adding or activating the values to the Model (zqu_Model_c) picklist field will resolve the issue.

Screen Shot 2017-03-29 at 3.08.19 PM.png

 

Supporting documentation can be found here: https://knowledgecenter.zuora.com/CA_Commerce/C_Zuora_Quotes/D_ZuoraSales_Quotes_Upgrade_Guide/O_Upg...



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