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METRICS FOR RENEWAL QUOTES

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Senior Tutor

METRICS FOR RENEWAL QUOTES

Hello, 
When we create a renewal quote, 
- BillingSubtotal 
- BillingTax 
- BillingTotal

are calculated from the begining instead of the begining of the new period. 
Delta TCV = 15 522,00 
Sub-Total = 31 044,00 We expect 15 522,00 
Tax = 6 208,80 We expect 3104,4 
Total = 37 252,80 We expect 18626,4

 

Regards

2 REPLIES 2
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Zuora Alumni

Re: METRICS FOR RENEWAL QUOTES

Hi @Carine, since you have created a Ticket on the same issue, I have responded back from the ticket.

Once the issue is resolved, I will post the solution here  to close the loop in this community post.

 

Thank you
Doyeli






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Zuora Alumni

Re: METRICS FOR RENEWAL QUOTES

To close the loop here, the problem was resolved after  running  an invoice on this customer to bill them through the end of term.

This seems to be a known issue because of the way Zuora preview the subtotal / total fields as the invoice totals and factors in things like billing rules/proration.

Billing metrics are for the entire term including what has yet to be billed in Zuora.






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