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Issue with Payment Link accessed on a Mobile phone. Unable to Scroll down or hit Submit button.

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Zuora Support

Issue with Payment Link accessed on a Mobile phone. Unable to Scroll down or hit Submit button.

 

The Customer started seeing the issue while accessing the payment link on a mobile phone, The shadow box is cutting off the fields to fill out and there is no way to scroll down to access the rest or hit submit in the Payment capture link.

 

Solution:

If you do not see the scroll bar on the Payment Page iFrame, Kindly grant field-level access to the iFrame Height (zqu__Height__c)  field of the Payment Page Setting (zqu__HostedPageLiteSetting__c) object to Enable the scroll bar on the Payment Page.


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