Impact of Salesforce Winter '21 Release

[micdelara]

Hello.

Is anyone aware if SFDC Winter '21 has any issues on the Quotes package and or 360 package?

Thanks.

[Jyoti_Sinha]

Hi @micdelara With the Winter ’21 Salesforce release, Salesforce will enforce the new security policies around guest users.
Customers utilizing the Zuora Customer Payment Method Capture unmanaged package will need to make updates due to those changes.

(you can goto Setup -> Installed packages and check if you are using this package)

Below is the community article with more information on the same on the steps to resolve the issue and changes needed:

https://community.zuora.com/t5/Zuora-CPQ/Authorization-Required-Error-when-loading-Zuora-Payment-Met...

Other than this if you any custom process that involves guest user, you need to review/test the implementation in your SF ORG related to the guest user to verify the impact.

[Raghav]

In addition to the issue with the payment capture package, If customers are using Zuroa Global Methods with Guest users then you will receive exceptions. 

Example use case: Most of the customers use sendToZBilling method as part of their payment capture flow to send the Quotes to zuora.

Example Methods: zqu.zQuoteUtil.sendToZBilling or zqu.zQuoteUtil.getChargeGroup 

Solution: Please add the Guest user to the Zuora Quotes End User permission set. 

[micdelara]

Hello Raghav.

Thank you for your update.

This is noted.

Regards,

Mic