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How to distinguish which UOM belongs to which entity when creating products

Problem:

 

We are manging products in SF, and we use a multi-entity tenant.
When creating Product Rate Plan Charge in SF (and to do this we have to select a particular entity), when we have to chose a UOM, the lookup returns the list of all UOMs for ALL entities, and not only the UOMs pertaining to the entity we are dealing with.

Since all entities have the same UOM names (like miles, or km), there's no way to distinguish which is the right one to pick.






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1 REPLY 1
Support SME

Re: How to distinguish which UOM belongs to which entity when creating products

Solution:

 

Perform the steps below:

 

1) Edit the following search layout  Unit of Measure Lookup Dialogs of Unit of measure Object and copy the Billing Entity field under Selected field section

 

searchLayout.PNG

 

2) Now, in product rate Plan charge window, when we click on the lookup of UOM, Billing Entity ID get displayed

 

EntotyidISDisplayed.PNG






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