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Zuora Staff

How do I solve error of [restserviceexception:]

How do I solve the error of [restserviceexception:the SFDC org ID in the request does not match the org ID saved with Zuora for Salesforce.]

 

Question or Problem Statement:

We just refreshed our Sandbox Org and connected it to our Zuora Sandbox tenant. However, when trying to load a Quote, there is an error says"Restserviceexception: The SFDC Org ID in the request does not match the Org ID saved with Zuora for Salesforce." 

How do I solve this error? 



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1 REPLY 1
Zuora Staff

Re: How do I solve error of [restserviceexception:]

Solution:

Please double check the Zuora Connection Settings under Z-Quotes and Connection Setup under Z-360 Sync to confirm the API URL and Username are configured correctly for connecting to your Zuora Sandbox tenant: 

 

ConnectionSetup.png

 ZConnectionSettings.png

 



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