How do I solve error of [restserviceexception:]

[monique]

How do I solve the error of [restserviceexception:the SFDC org ID in the request does not match the org ID saved with Zuora for Salesforce.]

 

Question or Problem Statement:

We just refreshed our Sandbox Org and connected it to our Zuora Sandbox tenant. However, when trying to load a Quote, there is an error says"Restserviceexception: The SFDC Org ID in the request does not match the Org ID saved with Zuora for Salesforce." 

How do I solve this error? 

[monique · Accepted solution]

Solution:

Please double check the Zuora Connection Settings under Z-Quotes and Connection Setup under Z-360 Sync to confirm the API URL and Username are configured correctly for connecting to your Zuora Sandbox tenant: