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Error when trying to create a quote: zqu__quote__c does not exist

Question: A user is receiving the error "quote zqu_quote_c does not exist" when trying to create a Quote in Z-Quotes through Salesforce.



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1 REPLY 1
Zuora Staff

Re: Error when trying to create a quote: zqu__quote__c does not exist

Answer: Please verify the user has the proper Custom Object permissions. Note: The solution is for the Basic view only. 

 

To set permissions for custom objects:

  1. In Salesforce, navigate to user name > Setup > Manage Users > Profiles
  2. In the list of profiles, click Edit next to a custom profile you want to edit. You must edit one of the Custom profiles. You cannot edit the permissions for standard or custom objects for the standard profiles.
    If you do not have custom profiles in Salesforce, click New Profile to create a new custom profile. You can skip this step if you are using the System Admin profile. 

zquoteig_profileslist.png

 

4. In the Custom Object Permissions section on the Profile Edit page, ​select access types on the objects you want to grant permissions to the profile. In this case it will be the Quote Obejcets. Please ensure all the objects in red are enabled. 

 

Screen Shot 2016-07-08 at 10.48.29 AM.png5. Click Save.

 

Supported Articles: 

1. https://knowledgecenter.zuora.com/CA_Commerce/C_Zuora_Quotes/F_Configuring_Z-Force_Quotes/B_Set_Perm...

 

2. https://knowledgecenter.zuora.com/CA_Commerce/B_Zuora_360/E_Configuring_Z-Force_360/C_Set_Permission...

 

 



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