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Error: "Attempt to de-reference a null object" when trying to send Amend/Renewal Quote to zuora

In this scenario, Customer received "Attempt to de-reference a null object" when they try to send an Amend/ Renewal quote to zuora. But for new subscription, there was no issue when sending the quote to zuora






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Zuora Support

Re: Error: "Attempt to de-reference a null object" when trying to send Amend/Renewal Quote

After analyzing the debug logs, We found that the error is because <Electronic Payment Method Setting> is null in your org.

Solution :

Go to Zuora Config -> Quote Configuration Settings, set <Electronic Payment Method Setting> to <Set default, auto-pay>

After enabling above settings the issue is resolved. 






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