Error in Zuora product catalog sync : Zuora 360 package Z-Commerce Quotes is not found

[Jyoti_Sinha]

Error in Zuora product catalog sync : Zuora 360 package Z-Commerce Quotes is not found

[Jyoti_Sinha · Accepted solution]

We get the below error when trying to sync the Product catalog from Zuora.

Zuora 360 package Z-Commerce Quotes is not found.com.zuora.sync.sfdc.exception.SfdcSyncException: Zuora 360 package Z-Commerce Quotes is not found.

Please check the SF User being configured in Zuora Commerce settings is added in manage License for ZuoraQuotes or not. Below is the process to both check and add user in Manage Licenses for ZuoraQuotes:

a. Goto Saleforce, Setup -> Installed Pacakges -> Find Zuora Quotes

b. Click on Manage Licenses

c. Click on Add users button and add the user