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Error creating Quotes when language is in French

Problem :

 

Customers having errors when pressing the "New Quote" Button when the language is in french. 
They changed/updated it to "Principal" as per :

https://knowledgecenter.zuora.com/CA_Commerce/A_Zuora_CPQ/C_More_About_Zuora_for_Salesforce/Localize...

 

However they were still get an error "Attempt to de-reference a null object 
Erreur dans l'expression '{!theOptions}' du composant <zquSmiley Tongueropertycomponent> dans component zquSmiley Tongueropertycomponent"

 

 



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1 REPLY 1
Zuora Alumni

Re: Error creating Quotes when language is in French

Solution : 

 

 

After reviewing this further, we found out that customer had translated the ‘Default’ record type of Quote object, but in quote creation page Zuora Quotes use the ‘Default’ to get the record type, that’s why the error happens.

If removing the translation, we were able to get this to work Smiley Happy



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