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Error : The value 'null' is not valid for operator '>' for Amend and Renew Quotes

Zuora Alumni

Error : The value 'null' is not valid for operator '>' for Amend and Renew Quotes

Error: on selecting Renew/Amendment option for billing account when creating a quote.

1 ACCEPTED SOLUTION

Accepted Solutions
Zuora Alumni

Re: Error : The value 'null' is not valid for operator '>' for Amend and Renew Quotes

On checking the customers Org there were no guided flow steps for Amend and Renew Quote.

To solve the error :

Create guided flow steps for the Amend step 

Please create the Following :   

1. Add New Flow  can name it Renew/Amend Quote Flow
2.  Click on  Add Step
3.  Select AmendAddBaseProducts  
4. Select Save

And for further Action on that step and Click on Edit and give accordingly.

Please refer the below Knowledge Article for more Information  :  

https://knowledgecenter.zuora.com/CA_Commerce/C_Zuora_Quotes/D_Working_with_Quotes/DB_Renew%2F%2FAme...

View solution in original post

1 REPLY 1
Zuora Alumni

Re: Error : The value 'null' is not valid for operator '>' for Amend and Renew Quotes

On checking the customers Org there were no guided flow steps for Amend and Renew Quote.

To solve the error :

Create guided flow steps for the Amend step 

Please create the Following :   

1. Add New Flow  can name it Renew/Amend Quote Flow
2.  Click on  Add Step
3.  Select AmendAddBaseProducts  
4. Select Save

And for further Action on that step and Click on Edit and give accordingly.

Please refer the below Knowledge Article for more Information  :  

https://knowledgecenter.zuora.com/CA_Commerce/C_Zuora_Quotes/D_Working_with_Quotes/DB_Renew%2F%2FAme...

View solution in original post