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Error: State/Province should be ISO standard state or province

Question or Problem Statement:
Quote sent to Z-Billing generates Error: State/Province should be ISO standard state or province. District of Columbia is not an ISO state/province of United States





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Zuora Support Moderator

Re: Error: State/Province should be ISO standard state or province

Solution:
As per United States Standard State Codes, use Washington DC instead of District of Columbia and try again.
http://knowledgecenter.zuora.com/BC_Developers/SOAP_API/J_Country%2C_State%2C_and_Province_Codes/B_S...

Supporting References:
http://knowledgecenter.zuora.com/BC_Developers/SOAP_API/J_Country%2C_State%2C_and_Province_Codes/B_S...

 





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Master

Re: Error: State/Province should be ISO standard state or province

Hi - According to https://www.iso.org/obp/ui/#iso:code:3166:US they have the name as "District of Columbia" and not Washington - and from the standard picklists Salesforce and other integrations we have also all use District of Columbia.

Usually using the state code of "DC" would be a better way for integrations to work, leaving the name as a display value only?

Support SME

Re: Error: State/Province should be ISO standard state or province

Hi @Nigel I know you have raised a ticket on this issue .

Unfortunately , at this point the only solution from salesforce end is to use ISO code "DC" as the "Integration Value" .

 

Thank you

Doyeli





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Student

Re: Error: State/Province should be ISO standard state or province

Hi @doyeli,

 

I'm running into this same error for an account when pushing our quote to Zuora, but we have the ISO code set to "DC" and it's still giving me the error. Any idea why?

 

Also, we have setup the standard Salesforce feature for "State/Country Picklists" if that helps at all.

Thanks,

Juhno

Support SME

Re: Error: State/Province should be ISO standard state or province

Hi @jmann Are you using DC in the "Integration Value" ?

If so and if you still are getting error, can you please send me your Org ID in private message and grant me login access and I will review

 

Thank you

Doyeli





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