Error: SFDC Not consuming records for 30mins

[Leo]

Question or Problem Statement:
There has been an unknown internal error happened. (SFDC Not consuming records for 30mins)

[Leo · Accepted solution]

Solution:
Normally this error is caused by a temporary performance issue of Salesforce.com. Per the error message, Salesforce.com did not process the data synced from Zuora for some reasons. You can refer to the error time stamp and your SFDC instance name to check https://status.salesforce.com/status, to see if there is an issue with SFDC. Also you can check Zuora status by accessing http://trust.zuora.com/. Meanwhile, to contact SFDC support is also recommended.

Supporting References:
N/A.