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Error DELETE_OPERATION_TOO_LARGE when performing Clean Up sync

PROBLEM:

 

When trying to clean up the product catalogue, I get a Failure status in SFDC. The error may read:

 

"There has been an unknown internal error happened. (There has been an unknown internal error happened. (Can't clear all zqu__ProductRatePlanCharge__c, pick up some error message from SFDC is SFDC Error Message {Code=DELETE_OPERATION_TOO_LARGE, Message=, Code=DELETE_OPERATION_TOO_LARGE, Message=, Code=DELETE_OPERATION_TOO_LARGE, Message=, Code=DELETE_OPERATION_TOO_LARGE, Message=, Code=DELETE_OPERATION_TOO_LARGE, Message=, }))



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Zuora Alumni

Re: Error DELETE_OPERATION_TOO_LARGE when performing Clean Up sync

The error can be caused by a high number of deleted records related to that record.

 

Currently, this is working as designed. Database operations include statistics for all records.

Empty the recycle bin and contact Salesforce.com support to perform a physical delete to clear the deleted records. An admin may need to be involved to asses the ramifications of emptying the Org wide recycle bin. 

 

Here is the link to the salesforce Knowledge article addressing the same:

https://help.salesforce.com/articleView?id=000149021&language=en_US&type=1



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