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Error : Can't find the RatePlan by AmendmentSubscriptionRatePlanId.;” on Amendent quote

Muthukumaran
Zuora Support

Error : Can't find the RatePlan by AmendmentSubscriptionRatePlanId.;” on Amendent quote

Customer is getting below error on Amendment Quote:

 

“ An error occurred previewing the quote metrics from Zuora. Can't find the RatePlan by AmendmentSubscriptionRatePlanId.;”

 

Solution :

This error will occur if the Quote Rataplan record has a incorrect Subscription Rate plan ID s populated.

So we need to check the correct Subscription Rate plan ID using the Zuora report or Data source on the Zuora tenant for the corresponding subscription and then populate the correct SPR id on the Amendment Quote rate plan Record.

Hope this helps to solve the issue.

 

Regards,

Muthu