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Re: Error: Access to entity 'zqu_Zuora_Config__c' denied: Entity is not readable

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Zuora Support

Error: Access to entity 'zqu_Zuora_Config__c' denied: Entity is not readable

Problem: Certain users received the below error when they are on Select Product page.

 

Access to entity 'zqu_Zuora_Config__c' denied: Entity is not readable.

Solution:  Please enable the "Customize Application" setting for the user profiles who are facing the issue. This should resolve the issue.

 

Go to the user profile -> search for Customize Application -> set the value to true -> save.






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2 REPLIES 2
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Newly Enrolled

Re: Error: Access to entity 'zqu_Zuora_Config__c' denied: Entity is not readable

But we have other users who do not have "Customize Application" permission enabled and they are able to create quotes without running into this error. There must be another resolution this error. 

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Guru

Re: Error: Access to entity 'zqu_Zuora_Config__c' denied: Entity is not readable

I agree, we do not give the customize application permission out to all of our sales users.

 

If these users are in different profiles - look carefully at differences in the configurations of each to see why this error is received.

Maggie Longshore