- Mark as New
- Bookmark
- Subscribe
- Permalink
- Email to a Friend
- Report Inappropriate Content
07-23-2019
05:10 AM
07-23-2019
05:10 AM
Erron when trying to sync Bundled Product from Salsforce to Zuora
Question :
Unable to successfully sync newly created Product from SFDC to Zuora. Getting an error in the Charge Record as follows :
zObject:[Id=null, arrayfields={}, fields={Code=INVALID_VALUE,
Message=Invalid value for field RevRecCode: 2500 - Deferred Revenue,
Recurring}, ztype=Error]
Answer:
The Revenue Recognition Code is not defined in Zuora thus the error had occurred.
The same picklist value defined in the Revenue Recognition Code in Salesforce zqu__RevRecCode2__c needs to be defined in Zuora end as well.
Please find the Knowledge Article on how to create a Revenue Recognition Code in Zuora :
https://knowledgecenter.zuora.com/CB_Billing/Billing_Settings/Add_Revenue_Recognition_Codes
Additionally please make sure the Spelling and spaces between the Value specified should be the same else it can result in the following error as mentioned above.