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Custom field value is always null for amendment quote or a renewal quote?

In a specific scenario, there was a a custom formula field was added to 'Quote Rate Plan Charge' and then added to the 'Display Charge Fields' field set.

Now, the field is available on the product selector when creating a quote for a new subscription. But when trying to create an amendment quote or a renewal quote then the custom field value is always null.

Please check below the solution for same.

 

 





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1 REPLY 1
Zuora Support

Re: Custom field value is always null for amendment quote or a renewal quote?

This is a limitation for now, the formula field is non-editable, so in the plugin we cannot maintain its value.

The workaround here is to use a text field instead, and set the value in Quote Rate Plan Charge via trigger/workflow.

 

 





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