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Custom Fields on "Quote Charge" records are not syncing from Salesforce to Zuora

Problem:

 

Customer has  upgraded to ZQuote version 9.x and has Quote configuration setting store Data in Quote charge enabled.

The expectation from them was  to have the custom fields from QC record get created on SRPC record as part of sending Quote to Zuora.






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1 REPLY 1
Support SME

Re: Custom Fields on "Quote Charge" records are not syncing from Salesforce to Zuora

Solution:

=======

 

With the setting store Data in Quote charge enabled, the QC record will be created whenever a QRPC record is created but the mapping with Zuora Object is

QRPC to Subscription rate Plan charge

custom fields are now needed to be added in  QRPC  object so that it gets created on the subscription rate plan charge record when a quote is sent to Zuora






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