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Code: 58730000, Message: Effective date is not provided

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Code: 58730000, Message: Effective date is not provided

Question or Problem Statement:

Error happens when you create a quote on the environment where "Enable Orders" is enabled and "Default Trigger Dates" is NOT enabled.






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Support SME

Re: Code: 58730000, Message: Effective date is not provided

Solution:
This is a known issue as tracked in our internal Jira Ticket COM-13085. The workaround is to set the Service Activation Date/Contract Effective Date in Quote Amendments record if they are required. Or set Default Trigger Dates = True in Quote Configuration Settings.
 
KC doc: https://knowledgecenter.zuora.com/AA_Whats_New/BA_Zuora_for_Salesforce_Quotes_Release
Default Customer Acceptance Date and Service Activation Date
Starting from the 9.6 release, if you have enabled the Customer Acceptance Date and Service Activation Date and enabled the Default Trigger Dates setting in the Quote Configuration Settings, Zuora Quotes will:
Default a quote's Customer Acceptance Date and Service Activation Date to its Start Date.
Default a quote amendment's Customer Acceptance Date and Service Activation Date to its Contract Effective Date.






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