Certain users are not able to see the Zuora Quotes app in the App Launcher

[Hina]

Problem - If you were able to see the Zuora Quotes App in the App Launcher before and not able to see it now after upgrading your package to 9.14 as shown below. 

[Hina · Accepted solution]

Solution - This issue was reported to us that the Zuora Quotes app is not visible in the App Launcher for certain users in the 9.14 version.

If you go to Setup > Create > Apps > Z_Quotes, the "Enable in Lightning" box is unchecked and due to this the Z-Quotes app isn't exposed in the App Builder if you're in Lightning.

We have taken care of this issue and its been addressed in 9.14.1 release, which can be requested from Support and installed maually, if you are affected.

Else, the plan for the next push upgrade is to upgrade all 9.14 and 9.14.1 orgs to 9.15 when it's released and 9.15 will have this patch included.