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Can we Enable Multi Entity Later after Go Live
Can we enable Multi-Entity after go live?
We plan to integrate Zuora with SalesForce. Is there any requirement that the Multi-Entity functionality should also be enabled in SalesForce?
Pls advise.
Thanks
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Re: Can we Enable Multi Entity Later after Go Live
Hey Jayaram,
Thank you for contacting us. Yes, you can enable Multi-Entity anytime after going live. It purely depends on when you need it.
Some additional documents:
https://knowledgecenter.zuora.com/Billing/Tenant_Management/Multi-entity
Regarding your second question, It's not mandatory to enable Multi-Entity in SFDC, but it is advised to do so in order to continue the flow working as expected. Below are some of the issues from the past:
- Community for one of the Issue
com.zuora.sync.sfdc.quote.MailMergeMessagedException: Quote Template not found. Please contact your Zuora System Administrator to configure your default Quote Template.
Assertion Failed: With Multi-Entity enabled, callouts cannot be made without setting an Entity ID. Error is in expression '{!onPageLoad}' in component <apex:page> in page zqu:quoteoption: (zqu)
To enable Multi-Entity in SFDC, please follow this document Support Multi-entity in Zuora CPQ.
Hope this helps. Please reach out to us if you have any further queries.
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Re: Can we Enable Multi Entity Later after Go Live
Hi Raj,
Thanks for you reply and the notes, they are very helpful. I will go through those in detail.
Thanks
Jay