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Bundling enabled - Custom field on the "Product" object is not syncing to Zuora

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Bundling enabled - Custom field on the "Product" object is not syncing to Zuora

Problem - We have bundling enabled and the custom field on the "Product" object is not syncing to Zuora

 

Solution - Below is the KC article for syncing the Product & its custom fields from Salesforce --> Zuora

https://knowledgecenter.zuora.com/CA_Commerce/C_Zuora_Quotes/G_Sync_Salesforce_Products_to_Zuora

 

In this specific case, on checking further we found that custom field was not added to the field set highlighted below. 

 

ProductFieldSet.png

On adding the field to this field set, the custom fields were synced to Zuora without any issues. 






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