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Bill To Contact Id and Sold to Contact Id on Invoice is not getting populated for any of the Invoice

Zuora Alumni

Bill To Contact Id and Sold to Contact Id on Invoice is not getting populated for any of the Invoice

Bill To Contact Id and Sold to Contact Id on Invoice is not getting populated for any of the invoice records. Bill To Name and Sold to Name is populated on the Billing Account even then the Ids are not populated on the 

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Zuora Alumni

Re: Bill To Contact Id and Sold to Contact Id on Invoice is not getting populated for any of the Inv

Zuora 360 Sync does not sync Bill to Contact Id and Sold to Contact Id to SFDC
The following Article for Sync field mapping for Invoice Object is mentioned in the KC  and there is no mapping for these two fields.

Field Mapping


The workaround for the request is to populate the Bill to Name (and  Sold to Name ) in the Invoice Object.

I have tested the following workaround in my Org and it has worked for me.


The Workaround would be to create a FORMULA Field in the Invoice Object in Salesforce to get the values from Billing Account and just display those formula fields in the Invoice Page layout.


Create the Formula Field with the below Formula and it should work.

 

 


Kindly try the same for Sold to Name in the Invoice Object