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Re: Approval Status Picklist Field - pick list values do not show

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Senior Tutor

Approval Status Picklist Field - pick list values do not show

I am trying to create a quote approval process using the new "Approval Status" pick list field but when I am creating a quote the field isn't visible and when I save a new quote the field is visible but there are no values available other than "--None--" - can anyone help me with this.

 

Thanks, Roger

3 REPLIES 3
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Zuora Alumni

Re: Approval Status Picklist Field - pick list values do not show

Hi Roger,

 

Please Open Approval Status field from from Quote Object (Setup---Create--Objects--Quote) and check if the picklist values are All 'Active'

 

approvalstatus.PNG

 

Thank you
Doyeli






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Zuora Alumni

Re: Approval Status Picklist Field - pick list values do not show

HI Roger,

 

If you see the Picklist values are Active but still do not show up in the dropdown in Quote page, please check if the values are added to the corresponding Quote RecordType, e.g.

 

RecordType.PNG

 

Thank you

Doyeli






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Zuora Alumni

Re: Approval Status Picklist Field - pick list values do not show

Just to close the loop here, @Retreever confirmed that the issue is resolved after taking care of adding the field values to the record Type.






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