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Amendment Quote error - "Invalid value: blank for field: EFFECTIVE PRICE:(zqu)"

Problem: If you are getting an error as shown below while creating an Amend Quote

 

Screen Shot 2020-02-06 at 10.40.20 AM.png

 

 

Solution: In this specific case the Quote was created in Euro currency, after checking all the options we found that the Product Rate Plan causing this issue had null values for List Price as shown below. 

 

Error.png

 

On checking further we found that the PRPCs for this charge was missing price for Euro currency (Quote is in EUR) as shown below which was causing this error. 

 

Snapshot from Salesforce Product Rate Plan Charge

 

PRPC_ProblemCharge.png

 

Snapshot from Zuora Product Rate Plan

 

Screen Shot 2020-02-06 at 10.49.13 AM.png

On adding the price for Euro in Zuora for this Product Rate Plan and performing a Product Catalog sync, this issue was resolved. 






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