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Re: Update custom fields to null in SFDC through Z-360 sync

Update custom fields to null in SFDC through Z-360 sync

Blank fields are not syncing with SFDC when a custom field is updated to null/blank in Zuora - this is a known issue that needs to be fixed for data integrity.

18 Comments
Scholar

Having it configurable would be fine with us. Thanks.

Savvy Scholar

Standard Zuora fields will not update to null or empty string in SFDC either. For example, if you clear out the description in a product rate plan, the zqu__productrateplan__c object will still contain the old data in the description field. Is there any roadmap for having this feature available?

Scholar

@Liangqi what's the update on this? 7 months ago was your last comment when you said you would get back to us soon on the progress?

 

 

Zuora Alumni

@GregT Will confirm as the new owner of Data Connect but I believe this is resolved in Data Connect (our new Sync) for the current objects it supports.

Savvy Scholar

@nathancHow do we implement Data Connect? Is it a complete replacement for https://www.zuora.com/apps/SfdcSync.do?

Zuora Alumni

Eventually, but right now it only syncs Invoices, Invoice Items, Taxation Items.  Pretty sure we talked about it a while ago :-)  It's a new PM for that product line, @GregT feel free to get in touch.

Scholar

@GregT what's the latest status of Data Connect and how soon until it fully replaces the current 360 sync functionality? 

Support SME

Hi @Jamie Data Connect is still work in progress. Following article documents the list of Objects (and fields) that are supported by Data Connect at this point

 

https://knowledgecenter.zuora.com/CA_Commerce/E_Zuora_360/X_Data_Connect_Overview/AB_Data_Connect_Ob...

 

Thank you