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Send email when callout or sync fails

I check the sync history and the callout history on a daily basis to make certain there were no exceptions the day before.  It would be helpful to me if I could set the system to generate an email to me each time there's a failure, so that I would know about it immediately.  Even more helpful would be if the email included links to logs or error information for diagnosis.

 

1 Comment
Zuora Alumni

Hi Michael, 

 

You can set your self as the sync user in order to receive the emails related to the sync errors. If you are not already set as the user who receives the emails you can do the below : 

 

 

1. Set Sync to 'None'

 

Screen Shot 2017-11-28 at 10.28.19 AM.png 

 

 

2. Log in back to the Tenant as yourself or the user that should receive the email notifications 

 

3. Reset the recurring as desired 

 

Screen Shot 2017-11-28 at 10.33.54 AM.png

 

The syn user will now receive the email notfications