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Salesforce / Zuora sync with a password that doesn't expire

Currently, every time the Zuora password expires for the username that we are using to allow salesreps to view invoices in Salesforce, we need to update the password in Salesforce.  We need the ability to set this sync up with a password that doesn't expire (and without changing the security policy for everybody with access to Zuora) so we don't need to take additional steps to make sure the new password is updated in all places.  This is not scalable and causes the integration to break when the password expires.

4 Comments
Community Manager
Status changed to: More Feedback Needed
 
Community Manager
Status changed to: Under Consideration
 
New Student

Any update on this - as this reduces users trust in Zuora as the system stops working ?

Zuora Alumni

https://knowledgecenter.zuora.com/CF_Users_and_Administrators/A_Administrator_Settings/Manage_Users/...

 

Have you tried using an API user as the user which does not have forced password expiration?