Render Quote Templates in HTML, not Microsoft Word
Handing Quote Templates in HTML instead of via Microsoft Word would result in (at least) the following benefits:
- HTML is more flexible and powerful than Microsoft Word's mail merge functionality;
- Far more people are familiar with HTML than Microsoft Word mail merge - this would expand the pool of people who could add value to these templates
It seems odd that a leading SaaS application would rely on a technology as niche and old-fashioned as Microsoft Word mail merge.
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