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Non Duplicate Contacts

Non Duplicate Contacts

How contacts are handled from salesforce to zuora causes issues with maintenance and updates to the contacts. Currently, the out of the box quote package creates duplicate contacts in zuora when creating a new customer. The API needs to allow for one single contact to be used for both the sold to and bill to contact without creating duplicate contacts in zuora.

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Newly Enrolled



Does Zuora sync back the contacts created to Salesforce too or multiple contacts are just created in Zuora?