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Zuora Announcements

Latest News about our Company and Products

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If you’ve ever been to a Zuora Subscribed event, you may have visited the “Learners’ Lounge” where attendees chat with fellow Zuora users, product experts, and Zuora SMEs. Live events and conferences are on hold this year, but that doesn’t mean that the conversations have to end.

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Do you want to learn how best in class subscription companies lock in more revenue upfront? The answer is simple: ramp deals. But the solution surprisingly isn’t so simple for the rest of the market. We’re excited to unveil Zuora’s brand new Quote to Revenue Ramp deal functionality that not only allows you to book more revenue upfront, but also manage all the complexities that follow from order to revenue.

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Did you know that companies leveraging a combination of recurring and usage pricing grew 30% faster than those who don’t have usage pricing? Our Subscribed Institute has been benchmarking the most successful subscription business growth patterns over the last decade and that’s why we’re excited to share with you about all of our newest usage charge models!

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Seeing something new in your left navigation bar?  You now have access to Analytics!  (Not seeing it yet?  Learn more about Analytics permissions here.) We’re excited to bring you industry-leading subscription analytics, verified by the Subscribed Institute.

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Zuora University is offering “Zuora Billing Launch: New Features Workshop”. It’s available in different timezones all through September. This course is available for free to all customers (only) who can register here

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  • Live Events
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A few months ago, my team and I gave birth to the idea of setting up something like a Zuora user group, in which Zuora customers from the DACH area can exchange information about features, developments and general handling of Zuora and, for example, share solutions to problems other DACH customers might encounter.

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  • Live Events
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As companies adjust to COVID-19, revenue is a lagging indicator of the impact on your business. It’s now as important as ever to report on these impacts accurately so that you can leverage this data to make strategic financial decisions.

 

For customers using Zuora Revenue (formerly known as RevPro), there is an array of data and reports available to help you understand and analyze the data. In this session, we’ll show you how to use this information.

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Join us on the 12th May at 11:00 AM CEST, with our guest speaker Paul Brown, Senior Engineering Expert at The Guardian, as we discuss key monetization strategies to succeed in an environment of ever-evolving consumer demand.

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  • Live Events
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Being efficient is now more important than ever.  But you can automate your processes in Zuora and save precious time.

 

As companies adjust to COVID-19, teams are asked to re-evaluate operations and answer the question “Is this the best way to do this?”.  Cutting costs and trimming the excess is something we’re seeing across the board.  “Only the essentials” applies for our personal and business lives.

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On May 5th at 11:00 AM CEST, our France Chapter is holding its first  virtual Community Chapter event on Zuora Quotes hosted by Saïd Chiadmi, senior consultant with Easyfront Consulting. 

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  • Live Events
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In 2019, we launched Community Chapters, which are user-led groups in different areas of the world. Normally events would be held in person, but due to current health restrictions, Chapter Leaders will now be hosting virtual events starting in May 2020.  That means that no matter where you are in the world, as long as you can log into the webinar, you can join and participate in a Chapter discussion.

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  • Live Events
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If you have the chance to offer customers a different pricing plan during COVID-19, there is a fast way to do that. Learn how to take advantage of Zuora’s pricing update capabilities.  Early movers such as Zoom were able to quickly update pricing en masse and push new offerings to market.

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On Thursday, April 2nd, Zuora hosted the second topic in our series of webcasts and open office hours on strategies and tactics for scaling customer engagement during the COVID-19.

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On Wednesday, April 1st, Zuora hosted the first topic in our series of webcasts and open office hours on strategies and tactics for scaling customer engagement during the COVID-19.

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As the coronavirus (COVID-19) continues to spread, we’re seeing trends in how subscription companies are reacting and adapting for their customers. What we’ve observed so far is both uplifting and promising that the wider subscription community can learn from one another in this situation.  To bring the Subscribed community together, we’re hosting a series of Customer Webcasts and Open Office Hours for Zuora customers on timely topics.

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On October 24th, I was co-host along with Adnan Lapamuk of the inaugural Zuora San Diego Community Chapter. We had 5 attendees from CardConnect, Measurbl and PeakCommerce meet at the One American Plaza building near Little Italy.

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Tutor
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Last week on October 16th, I hosted the very first Zuora Community Chapter at Invoca’s Santa Barbara location with 6 attendees who arrived promptly at 6:00 pm ready to engage in all topics Zuora! It was a diverse group representing some of the largest technology companies in the Santa Barbara area: Procore, Appfolio, LogicMonitor and Invoca. 

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Subscribed London is only for one day, and we want to make sure that you don’t miss out on anything next Thursday, October 3rd at the Tobacco Dock.

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  • Live Events
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It's not too late to join us at Subscribed London on October 3rd! Check out our latest agenda.

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  • Live Events
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Very rarely can you get an exclusive 45-minute 1-on-1 mentor session with a Zuora product expert, and we’re providing that resource for FREE at Subscribed London. 

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After an amazing Subscribed San Francisco this past June, the Zuora Community team returns to Subscribed London on Thursday, 3 October 2019, providing access to Zuora’s crème de la crème in the Learners’ Lounge.

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  • Live Events
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Welcome to the first of many updates about our new Zuora Community Chapters! I’ve got big news to share: we’ve just launched new chapters organized by Zuora users just like you!

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  • Live Events
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Come celebrate our Summer 2019 Product Launch with demos, drinks, snacks and good company.

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We understand that not everyone could attend Subscribed San Francisco in early June to hear the latest news with our products. That’s why we’re bringing part of Subscribed SF to you in our Summer 2019 Product Launch Webinar where we’ll reveal the latest with the Zuora Central Platform, Subscriber Portal, Collect and more.

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Over the years, Community members have asked to meet other users in their respective locations or roles. To help our customers improve their use and experience of Zuora to solve real business problems, I’m excited to announce the launch of Zuora Community Chapters that will be led and driven by Zuora users like yourself.

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Another Subscribed San Francisco is down in the books! From a Community standpoint, what’s especially notable about this year’s event is that we were able to roll out the red carpet for 25 Community VIPs

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Calling all Zuora Admins...let's Meetup at Subscribed San Francisco!

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Sign up for either the WORKSHOP where you get to learn from Zuora product experts while working through practical use cases inside the Zuora platform in a classroom-style setting. OR, sign up for the PLAYGROUND, to complete self-guided exercises in the latest sandbox with the latest releases.

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Got Twitter?  Follow our Zuora Twitter account and answer our Question of the Week to have a chance to win a FREE pass to Subscribed San Francisco, June 4-5th, 2019.

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  • Live Events
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As the Zuora Community Manager and leading force behind the Learners' Lounge at Subscribed, it's my goal to ensure that the Lounge is staffed with Zuora's best of the best so that everyone gets their questions answered.

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