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Zuora Announcements

Latest News about our Company and Products

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Zuora Billing and Revenue together offers a true end-to-end order to revenue solution to power the Subscription Economy. As a Zuora Billing customer, you may be wondering: “Why Zuora Revenue? What does the path look like?” This event aims to demystify the revenue automation for Zuora Billing customers.

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  • Live Events
Lana
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On March 25, 2021 we had a Table Talk on How to Improve Your Collections Strategy.  Below is our presentation, recordings, and questions from each session. 

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Lana
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The Community is here to support you for all of your Collect questions in our discussion forum as well as a space to share your ideas with our product team.  But there’s still no better means of communication than chatting with others face-to-face.

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Lana
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Zuora provides you with the latest in tools and practices to improve your cash flow game. Keep more of the money you would have left on the table otherwise; keep your subscribers from inadvertently churning, so you can sustain and super charge your revenue growth.

 

Our newly improved Zuora Collect AI springboards you into a higher cash flow position, thereby firming up your customer retention, while unleashing more resources for your business goals.

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Lana
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On February 25, 2021 we had a Table Talk on How to Troubleshoot Your Workflows hosted by the Zuora Community.  Here are the presentation and videos from each session.

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Lana
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Zuora Workflow helps you automate your business processes to avoid doing manual and repetitive tasks. But what happens when your designs aren’t working as expected?

In this “can’t miss” table talk where we’ll share best practices to help keep your Workflow tasks running smoothly.

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Lana
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On January 28, 2021 we had our second Table Talks on How to Make the Most of the Zuora Central Sandbox hosted by the Zuora Community with Zuora subject matter experts.

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Lana
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Join us on Thursday, January 28, 2021 as the Zuora Community hosts a Table Talk on Sandbox Strategies.  Bring your questions and share your best practices in this collaborative and supportive environment with other users and Zuora.

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Lana
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Zuora Central Sandbox allows you to optimize your order to revenue testing and environment strategy, thereby accelerating testing cycles and enabling you to take on more business initiatives while minimizing risks
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Lana
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On November 19th, the Community launched its Table Talk series on Analytics. We had two sessions with varying questions.  Please see the videos below as well as a snippet of some of the questions that were covered in each session. While each session was only 30-minutes, it was jam-packed with a lot of great information.

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kevinsuer
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“Subscription metrics have always been a pain point. We are excited to see Zuora raise the bar by providing attractive and accessible metrics out-of-the-box with Zuora Analytics.” - Talbot McInnis, Engineering Lead at Control Play

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Lana
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Preparing the right subscription metrics in Zuora is vital to tracking the health of your business, making game-changing business decisions as well as discovering new opportunities to generate revenue.  Join us in this live, interactive workshop with your peers and Zuora SMEs to talk about your subscription metrics.

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Zuora-Community
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Exclusive Zuora Customer Live Webcast - November 17th, 2020

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Lana
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If you’ve ever been to a Zuora Subscribed event, you may have visited the “Learners’ Lounge” where attendees chat with fellow Zuora users, product experts, and Zuora SMEs. Live events and conferences are on hold this year, but that doesn’t mean that the conversations have to end.

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SwethaB
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Do you want to learn how best in class subscription companies lock in more revenue upfront? The answer is simple: ramp deals. But the solution surprisingly isn’t so simple for the rest of the market. We’re excited to unveil Zuora’s brand new Quote to Revenue Ramp deal functionality that not only allows you to book more revenue upfront, but also manage all the complexities that follow from order to revenue.

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lukasz
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Did you know that companies leveraging a combination of recurring and usage pricing grew 30% faster than those who don’t have usage pricing? Our Subscribed Institute has been benchmarking the most successful subscription business growth patterns over the last decade and that’s why we’re excited to share with you about all of our newest usage charge models!

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kevinsuer
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Seeing something new in your left navigation bar?  You now have access to Analytics!  (Not seeing it yet?  Learn more about Analytics permissions here.) We’re excited to bring you industry-leading subscription analytics, verified by the Subscribed Institute.

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Zuora-Community
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Zuora University is offering “Zuora Billing Launch: New Features Workshop”. It’s available in different timezones all through September. This course is available for free to all customers (only) who can register here

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  • Live Events
Niklas
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A few months ago, my team and I gave birth to the idea of setting up something like a Zuora user group, in which Zuora customers from the DACH area can exchange information about features, developments and general handling of Zuora and, for example, share solutions to problems other DACH customers might encounter.

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  • Live Events
AmyLy
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As companies adjust to COVID-19, revenue is a lagging indicator of the impact on your business. It’s now as important as ever to report on these impacts accurately so that you can leverage this data to make strategic financial decisions.

 

For customers using Zuora Revenue (formerly known as RevPro), there is an array of data and reports available to help you understand and analyze the data. In this session, we’ll show you how to use this information.

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Lana
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Join us on the 12th May at 11:00 AM CEST, with our guest speaker Paul Brown, Senior Engineering Expert at The Guardian, as we discuss key monetization strategies to succeed in an environment of ever-evolving consumer demand.

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  • Live Events
monique
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Being efficient is now more important than ever.  But you can automate your processes in Zuora and save precious time.

 

As companies adjust to COVID-19, teams are asked to re-evaluate operations and answer the question “Is this the best way to do this?”.  Cutting costs and trimming the excess is something we’re seeing across the board.  “Only the essentials” applies for our personal and business lives.

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Lana
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On May 5th at 11:00 AM CEST, our France Chapter is holding its first  virtual Community Chapter event on Zuora Quotes hosted by Saïd Chiadmi, senior consultant with Easyfront Consulting. 

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  • Live Events
Lana
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In 2019, we launched Community Chapters, which are user-led groups in different areas of the world. Normally events would be held in person, but due to current health restrictions, Chapter Leaders will now be hosting virtual events starting in May 2020.  That means that no matter where you are in the world, as long as you can log into the webinar, you can join and participate in a Chapter discussion.

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  • Live Events
Zuora-Community
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If you have the chance to offer customers a different pricing plan during COVID-19, there is a fast way to do that. Learn how to take advantage of Zuora’s pricing update capabilities.  Early movers such as Zoom were able to quickly update pricing en masse and push new offerings to market.

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Zuora-Community
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On Thursday, April 2nd, Zuora hosted the second topic in our series of webcasts and open office hours on strategies and tactics for scaling customer engagement during the COVID-19.

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Zuora-Community
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On Wednesday, April 1st, Zuora hosted the first topic in our series of webcasts and open office hours on strategies and tactics for scaling customer engagement during the COVID-19.

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Zuora-Community
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As the coronavirus (COVID-19) continues to spread, we’re seeing trends in how subscription companies are reacting and adapting for their customers. What we’ve observed so far is both uplifting and promising that the wider subscription community can learn from one another in this situation.  To bring the Subscribed community together, we’re hosting a series of Customer Webcasts and Open Office Hours for Zuora customers on timely topics.

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geraldwsoto
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On October 24th, I was co-host along with Adnan Lapamuk of the inaugural Zuora San Diego Community Chapter. We had 5 attendees from CardConnect, Measurbl and PeakCommerce meet at the One American Plaza building near Little Italy.

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PML
Tutor
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Last week on October 16th, I hosted the very first Zuora Community Chapter at Invoca’s Santa Barbara location with 6 attendees who arrived promptly at 6:00 pm ready to engage in all topics Zuora! It was a diverse group representing some of the largest technology companies in the Santa Barbara area: Procore, Appfolio, LogicMonitor and Invoca. 

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