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Upcoming Zuora Administrator Courses Starting in January 2021

Community Manager

Zuora University offers a variety of live courses, each led in real-time by a Zuora instructor. While we normally conduct these sessions in-person at Zuora offices around the world, all of our live courses are currently being delivered virtually due to COVID-19 and related travel restrictions. We look forward to offering these courses in-person again in the future.



This class is the starting point for all new Zuora administrators! You'll learn about the Zuora data model, Zuora's capabilities that support the quote-to-cash flow, and how to configure and manage the product catalog. After this hands-on class, you'll be ready for the Zuora Administrator Master Class ....and well on your way to becoming a certified Zuora administrator.


By the end of this Starter Class, you'll be able to:

  • Describe how Zuora capabilities support the quote-to-cash flow
  • Configure the product catalog based on your knowledge of Zuora's data model
  • Set up rate plans, rate plan charges, and rate plan charge tiers 
  • Identify different ways of setting up discounts
  • Set up usage in Zuora

9:00-5:00, Jan 12, EST - Register

9:00-5:00, Feb 2, AEDT - Register




This training is designed for administrators of Zuora Billing. You'll learn what configurations are available and how to apply them to meet specific business needs. After a day and a half of hands-on practice, you'll take the certification exam to earn the designation of certified Zuora Administrator!

* Recommended to have completed Admin Starter Class


By the end of this Master Class, you'll be able to:

  • Define and configure security policies
  • Create and manage users
  • Define billing periods and billing rules
  • Customize currencies
  • Set up taxation codes
  • Add and configure notifications and email templates
  • Set up payment methods and payment gateways
  • Configure retry rules
  • Manage customer fields and notifications
  • Configure accounting codes and rules
  • Manage the chart of accounts
  • Configure GL segmentation and revenue recognition rules
  • Configure aging balances
  • Define revenue event types


9:00-5:00, Jan 19-20, EST on both days - Register

9:00-5:00, Feb 9-10, AEDT on both days - Register


Become an Expert Through Our Zuora University Classes

All virtual classes are free to Zuora University subscribers. If you've been provisioned a Zuora University seat and you see the payment page while registering, email training@zuora.com to secure a free spot in the class.


Check out our on-demand courses.