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Zuora Staff

This is a reminder that Zuora will disable the use of TLS 1.0 for inbound connections to Zuora as well as outbound callouts from Zuora to maintain alignment with industry standard best practices and comply with PCI DSS requirements.


From March 17th-31st 2016 7AM PST - 11AM PST, we will enforce TLS 1.1 or higher protocols only and disable TLS 1.0 connections for Services. For the specific implementation date for your service tenant, please submit a ticket through our Support Center.


Services Deployment Schedule:

  • 3/17/2016 Services environments with suffix ranging from 101-266
  • 3/24/2016 Services environments with suffix ranging from 276-385
  • 3/31/2016 All other Services environments; 

What do I need to do?

See [Action Required] Zuora is disabling TLS 1.0 for inbound and outbound preparation as well as the TLS 1.0 Deprecation's FAQs


What happens if I take no action?

If you take no action, your systems may be unable to connect to the Zuora Production, API Sandbox, or Service environments after this change is implemented.


For more information or if you have any questions, please post them in the original post [Action Required] Zuora is Disabling TLS 1.0