It's not too late to join us at Subscribed London on October 3rd! Check out our latest agenda. And if you have questions about anything you've heard at any of our sessions, stop by the Learners' Lounge where we're offering free Zuora consultations and mentor sessions.
Subscribed London 2019 Agenda
9:30 AM – 11:00 AM End of Ownership – Rise of Usership
Join us for a keynote address by Zuora Founder & CEO Tien Tzuo and special guests. As ownership as we know it comes to an end, we’re seeing a generational business-model shift to subscription services play out at all levels of the organisation, from boardrooms to office floors, across the globe. Tzuo will share his unique insights on what it will take tor companies to succeed in this new world. You will also get a preview on Zuora's latest product enhancements.
11:30 AM – 12:30 PM Implementing a Consumption-Based Pricing Strategy
Adding consumption-based pricing has shown to increase revenue growth. Many companies consider it but aren't sure when and how to implement the change. At this session, we'll share popular consumption pricing strategies, show how to implement them in Zuora, outline how to ready an organization to meter and bill for subscriber consumption, and end with best practices for integrating metering of consumption with billing.
11:30 AM – 12:30 PM Taking an idea to market
When Wix built a system in house to solve their customer service needs, they didn't imagine it would one day become Wix Answers, a revenue-generating Wix product. Learn how Wix launched a new flagship product alongside their best in class flagship product.
11:30 AM – 12:30 PM What next for your subscription business?
Launching new subscription products or services is the first step in a long journey of testing, iterating and growth. In this session you will hear how Philips broke their industry mould by moving away from 'ownership' to 'usership' and what they learned along the way to get to their next chapter.
11:30 AM – 12:30 PM Beyond Reporting: Analytics for Growth in the Subscription Economy
“Reporting” is critical for measuring what is happening in specific areas of your business. “Analytics” goes beyond operational reporting and enables you to truly understand and grow your business. At Zuora, we're working on data APIs, operational reporting and analytics as three pillars of a complete data strategy. Come to this session and learn how the features on our roadmap address Subscription Economy business metrics and tackle top asks from our customers.
11:30 AM – 12:30 PM Going Global: Demystifying International Payments and Tax
Going global is a key strategy to drive company growth, but setting up and managing international payments and taxes is complicated. Join us at this session to understand payment and tax operation requirements for multi-geography expansion and the Zuora configurations that help you take your business anywhere in the world.
12:45 PM – 1:15 PM Product Roundtable
1:30 PM – 2:30 PM Growth in a modern digital economy
Join this session to explore the different growth strategies available to your subscription business – from pricing tools to international expansion; tailored products and bundles to mergers and acquisition. Hear from two distinct use cases, Yara and Elsevier, as they share their advice based on the challenges and successes they've accumulated as they've grown.
1:30 PM – 2:30 PM Regulations and What Lies Ahead with Zuora Payments & Collect
In the world of payments, changes in regulations are a constant. Most recently, they include a new mandate by Visa for all merchants and the Payment Servcies Directive (PSD2) applied to all merchants in the European Union. Come to this session where Zuora's product leader for Payments and Mahmoud El-Abbazz from DAZN will share how Zuora is evolving to address these mandates. You'll also learn what's coming up on our roadmap to address optimizging performance for high-throughput payment operations, disputes and account plans.
1:30 PM – 2:30 PM The ROI of RevRec Automation
Join us for this session where you'll get an exclusive view into what the future holds for revrec automation. We'll share our vision for Zuora RevPro and how it will continue to evolve to help finance leaders drive their business. Learn how we've helped companies automate revrec under ASC 606 and adapt to the complex demands of revrec spurred by business model changes and growth in the Subscription Economy.
1:30 PM – 2:30 PM Think big. Start small. Act fast.
EveAdam and Radiuz share how they took their visions to market to test, iterate and grow their businesses. Join them to find out how they did it.
1:30 PM – 2:30 PM Get Hands On: Work Through Real-World Use Cases Using the Zuora Platform
1:30 PM – 2:30 PM Build End to End Custom Solutions on the Zuora Platform
Want to learn how to tailor fit Zuora for your business? Come to this session to learn how you can configure the data model, automate business processes, and leverage the latest APIs to customize Zuora to fit your every order-to-revenue need.
2:45 PM – 3:45 PM Ask the Experts: Finance and Revenue Automation
2:45 PM – 3:45 PM Ask the Experts: Subscription Billing and Growth
Got questions on how to use Zuora to address your business needs? Bring them all to this lively open-forum for a discussion on Zuora Billing. The forum will be led by Tiago Nodari and Matt Rochester, senior product experts with thirty years of billing experience between them.
2:45 PM – 3:45 PM Get Hands On: Work Through Real-World Use Cases Using the NEW Zuora Platform
2:45 PM – 3:45 PM Iterate, Iterate, Iterate
Key to the growth of a launched subscription service is testing – your pricing, your retention strategies, your customer experience. In this session pricing experts Simon Kucher will be joinged by Zuora's Chief Architect, Carl Gold and Audio Network's CTO, Matthew Hawn, to discuss topics such as: "What is the right balance of usage-based pricing?", "What data points should dictate iterations to the business?", "What are the technology enables both fast iteration and positive user experiences?".
2:45 PM – 3:45 PM Modernise your IT
Your've launched a subscription service, now you have to scale. Maybe you have hereditary systems that are holding you back from consolidating your view of your cusotmer. Maybe you lack the ability to meet international regulations. Maybe your finance processes are opening you up to audit risk. This session will advise you on how modern IT can help you take your business to the next level.
2:45 PM – 3:45 PM Simplify Business Customizations with Workflow
Workflow is a product for designing, configuring, and deploying business workflows in Zuora; it allows you to automate a set of business processes that otherwise need to be performed manually or save development team's time by hooking straight into Zuora data with an intuitive UI experience. At this session, you'll see features in action (e.g., stamping a PO number on invoices), illustrated through real-world use cases.
4:00 PM – 5:00 PM Diversity and Inclusion – The key to long term success
Be inspired by our panel of speakers who demonstrate why and how building a diverse workforce and an inclusive culture is key to future business success.
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