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How to grant Zuora Support access to your Salesforce org and locate Salesforce Organization ID

Zuora Support

How to grant Zuora Support access to your Salesforce org and locate Salesforce Organization ID

1) Temporary access - Depend on your Salesforce.com Edition, you can try one of the following steps.

 

  • Go to Profile (Your name) > My Settings > Personal > Grant Account Login Access
  • Choose option for Zuora, Inc Support.
  • Click on Save button

OR

  • Go to Setup > My Personal Information > Grant Login Access
  • Choose option for Zuora, Inc Support.
  • Click on Save button

 

2) Salesforce.com Organization ID - In Salesforce please go to Setup -> Company Profile -> Company Information and locate Salesforce.com Organization ID field



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