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FAQ - Ideas

Community Manager

FAQ - Ideas

1. How do I submit an idea to Zuora?

We love hearing innovative ideas and feedback from our customers! Post your idea in our Ideas Forum and our product team will review it.


2. What information should I provide in my idea?

When you submit your idea, provide as much information as possible (use our Feedback and Idea Evaluation Criteria as a guideline) and, if possible, provide a screenshot.


3. What kind of ideas and feedback can I submit?

We welcome all input related to our products that will help us improve our products.  All ideas and feedback should adhere to the Community Guidelines.


4. Is there a criteria Zuora uses to determine my idea's feasibility?

We value all ideas and feedback and use this general criteria when we evaluate your ideas and feedback. The more information you provide, the more helpful it is for us to potentially implement your idea!


5. How do I give my support (kudo) to an idea?

  1. Go to the idea you would like to support
  2. To the left of the poster’s avatar, click on the icon with an “up” arrow.


6. What is the status of my submitted idea?

Underneath your idea submission, you will see “status” which will indicate the status of your idea.


7. What criteria is used to evaluate ideas and feedback?

Check out our general criteria in evaluating ideas and feedback.


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