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"List Of Products" under Subscriptions and Amendments section

After modifying a subscription with a "New Product" amendment followed by a "Remove Product" amendment, the removed Product name appears along with the current Product name in the Customer Account UI on the Customer Account page, Subscription and Amendments section, listed as the "LIST OF PRODUCTS."

 

Zuora 2017-04-13 at 4.06.01 PM.png

 

It seems incorrect to displaying the removed product. Can you please look into whether this is expected behavior? If it is, it seems that it should be changed.






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Re: "List Of Products" under Subscriptions and Amendments section

The "List of Products" field under 'Subscriptions and Amendments' is a historical field that lists all products that was part of that subscription since creation.

 

It cannot be updated or changed. This is the expected behavior, not a known issue.






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Highlighted
Support SME

Re: "List Of Products" under Subscriptions and Amendments section

The "List of Products" field under 'Subscriptions and Amendments' is a historical field that lists all products that was part of that subscription since creation.

 

It cannot be updated or changed. This is the expected behavior, not a known issue.






If you found my answer helpful, please give me a kudo ↑
Help others find answers faster by accepting my post as a solution √

View solution in original post