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We have a scenario where we sell our products/services to our customers via a partner (3rd party).
In this situation the Subscription is created under the Customer account, but we bill the Partner, so the Invoice is created under the Partner account.
Subscription Owner = Customer and Invoice Owner = Partner
We now need to invalidate the Subscription created and generate a Negative Invoice to cancel the original one.
If we cancel the Subscription (under the customer) and re-bill the partner - would that generate the Negative Invoice?
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When you cancel a Subscription, the invoice owner and the Subscription owner will not changed.
Hence, If you re-bill the partner account ( Subscription invoice owner ), a Negative Invoice will be generated based on the cancelation dates.
Please also refer to the below Articles on cancelled subscription topic:
- Cancelled subscription still being invoice
- How to avoid negative invoice when cancelling already invoiced subscription?
If you found my answer helpful, please give me a kudo ↑
Help others find answers faster by accepting my post as a solution √
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When you cancel a Subscription, the invoice owner and the Subscription owner will not changed.
Hence, If you re-bill the partner account ( Subscription invoice owner ), a Negative Invoice will be generated based on the cancelation dates.
Please also refer to the below Articles on cancelled subscription topic:
- Cancelled subscription still being invoice
- How to avoid negative invoice when cancelling already invoiced subscription?
If you found my answer helpful, please give me a kudo ↑
Help others find answers faster by accepting my post as a solution √