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how to deactivate a charge

karinkamiens
Tutor

how to deactivate a charge

Hi there,

I am trying to deactivate a charge in my Zuora product catalog without removing it, any idea how to do it?

I only have the option to "remove" or "edit" the product, but nothing to deactivate it.

Thanks a million!

Karine

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1 ACCEPTED SOLUTION

Accepted Solutions
perswardh
Guru

Re: how to deactivate a charge

Hi Karine,

 

If you only have that single charge on a rate plan you can set the effective end date to what ever date you wish. I don't think it is possible to deactivate a specific charge. Note though that it won't deactivate the charge on the subscriptions that includes that charge.

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2 REPLIES 2
perswardh
Guru

Re: how to deactivate a charge

Hi Karine,

 

If you only have that single charge on a rate plan you can set the effective end date to what ever date you wish. I don't think it is possible to deactivate a specific charge. Note though that it won't deactivate the charge on the subscriptions that includes that charge.

View solution in original post

karinkamiens
Tutor

Re: how to deactivate a charge

Hi !

Thanks it's been helpful !

Have a nice day,

 

Karine