how to deactivate a charge

[karinkamiens]

Hi there,

I am trying to deactivate a charge in my Zuora product catalog without removing it, any idea how to do it?

I only have the option to "remove" or "edit" the product, but nothing to deactivate it.

Thanks a million!

Karine

[perswardh · Accepted solution]

Hi Karine,

If you only have that single charge on a rate plan you can set the effective end date to what ever date you wish. I don't think it is possible to deactivate a specific charge. Note though that it won't deactivate the charge on the subscriptions that includes that charge.

[karinkamiens]

Hi !

Thanks it's been helpful !

Have a nice day,

Karine