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Why getting the error: OneTime Charge can't be updated, when changing the quantity?

Why getting the error: OneTime Charge can't be updated?






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Zuora Support

Re: Why getting the error: OneTime Charge can't be updated, when changing the quantity?

A one-time charge can be updated only if it belongs to a New Product amendment.

 

You can change the the quantity of the One Time Charge when adding a new Product to the subscription, you cannot update the Quantity of the One Time Charge later in the subscription i.e via Update Product Amendment.

 

If there's a need to update the Quantity of a One-Time charge you can follow below process depending on your use case:

 

  • Perform an amendment that would remove the "old" One-Time rate plan charge, then add it back through a "New Product" amendment wherein the required One-Time charge has the updated Quantity.

 

  • You can create a Recurring Charge with End Date for 1 billing period, and later it can be amended if needed.

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