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Usage Charge with service period from 01/12/2019 not being picked up in the Bill run

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Usage Charge with service period from 01/12/2019 not being picked up in the Bill run

Usage Charge with service period from 01/12/2019 not being picked up in the Bill run






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Re: Usage Charge with service period from 01/12/2019 not being picked up in the Bill run

The trigger condition date is 01/12/2019 hence, service period is from 01/12/2019 but the start date on the usage file is 01/10/2019 which is before the service period start date of the rate plan usage charge.
The start date on the usage file should be same as date of service period start date or after date so that usage rates are processed.






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Zuora Support

Re: Usage Charge with service period from 01/12/2019 not being picked up in the Bill run

The trigger condition date is 01/12/2019 hence, service period is from 01/12/2019 but the start date on the usage file is 01/10/2019 which is before the service period start date of the rate plan usage charge.
The start date on the usage file should be same as date of service period start date or after date so that usage rates are processed.






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Help others find answers faster by accepting my post as a solution √

View solution in original post