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Update Subscription Error: Charge can only be updated before its terminal

Question: Got an error message when attempting to enter a contract effective date for an amendment to update a product on an active subscription: Charge can only be updated before its terminal.



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Zuora Staff

Re: Update Subscription Error: Charge can only be updated before its terminal

Answer: The error usually indicate that the triggerDate is before the EffectiveStartDate of the last segment of the amendment.

 

Example: If the charge’s Effective End Date is scheduled for 1/31/17 and the contract effective date of the amendment you are trying to save is 2/1/17 then you will receive the error because the contract effective date cannot be after the end date. 



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