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Unable to delete draft amendment

Jayalakshmi
Zuora Support

Unable to delete draft amendment

Problem:

We have a customer who has a draft amendment against their subscription. I am unable to delete the amendment as it is via the old system. I am unable to process any order changes to this subscription with the existing draft in place.

Would you please advise how I can fix this?

 

Solution:

Migration of Draft Amendments is not supported during the orders enablement process. Since the draft amendment was created before orders enablement. We could not make any changes to the draft amendment through UI. However, we can use API Call to make changes to the amendment. To delete a draft amendment that was created before orders, we can use the DELETE Amendment API call. 

https://www.zuora.com/developer/api-reference/#operation/Object_DELETEAmendment

https://knowledgecenter.zuora.com/Billing/Subscriptions/Orders/C_Known_Limitations_in_Orders



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