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Product Rate Plan or Rate Plan Charge cannot be shared across entities

Question or Problem Statement:
Created new rate plans: R0003, R0004 & R0005 on SKU-00000075 in Global and shared to another entity. Only rate plans got created, charges are not copied over. 






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1 REPLY 1
Support SME
Support SME

Re: Product Rate Plan or Rate Plan Charge cannot be shared across entities

Solution:
Make an update in the problem rate plans. For example, in rate plan R0016 & R0017, click edit --> in Description field, add a space, then save. Edit the rate plan again, remove the space, save. Go to the target tenant, you should see the rate plan and charge.






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