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[KNOWN ISSUE]: Error when opening attached files with Chrome browser

Known Issue: When a user is trying to open certain files that had been attached and saved in Zuora, an error message with pop up with Chrome browser: ERR_RESPONSE_HEADERS_MULTIPLE_CONTENT_DISPOSITION. 

 

This error would happen when downloading files with Chrome, and the file name contains special characters, e.g, commas. 

 

 

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Workaround: Use another browser other than Chrome to download the file, e.g. FireFox. 

Status: Engineering team is already aware of the issue and working on a fix. 

Reference Number: TOK-252





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