Known Issue: If a Customer Account Name contains a /, when clicking create order button from Account or Subscription detail page, an internal error will be poped:
Workaround: Use the create new Order URL: https://www.zuora.com/orders#/create/O_1 and enter the customer account name manually.
Status: Engineering team is already aware of the issue and working on a fix.
Reference Number: SUB-7905
