We have Account Level discount of 10% for a campaign.
Now we need to introduce Support Plans, 5% standard support and 7% premium support that applies at the account level. How do we do this in Zuora?
I looked at the Uplift price setting but looks like that is only for Renewals
Solved! Go to Solution.
@tarun - One way you could do this is to create a Discount Product with a Product Rate Plan that includes a discount charge that applies at the Account level.
When you need to apply this discount to a specific customer, you can choose to add it along with the initial subscription creation, or add it in as New Product Amendment.
Here is more information that may be useful:
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Re: How do you add an Account Level charge in Zuora?